Benefits agencies face a special challenge in the age of eGovernment. Benefits agencies need to provide maximum access to a highly diversified, and sometimes disadvantaged, population who may be interacting electronically over a variety of platforms with very sensitive business needs. Their platform and environment could be changing daily or minute-by-minute – whether it is providing loan guarantees for disaster relief, education, or first-time homebuyers; medical benefits to veterans, senior citizens, or those with special needs; or even need-based social services to the disadvantaged. Anakam provides the means to protect the privacy of the individual and the integrity of the transaction through our Anakam.TFA Two Factor Authentication solution, as well remote identity proofing and verification through Anakam.IDP and Anakam.IDV when working with extremely large audiences for which it is not cost effective to conduct face-to-face authentication.

Transaction-centric to Citizen-centric Agencies
Citizens expect more and more of their benefits services to be delivered electronically. As eGovernment solutions are enabled with strong multi-factor authentication, they become accessible 24 hours a day and seven days a week; information is entered once and reused multiple times; fraud is less likely and easier to detect because we now are much more certain about who is conducting the transactions; and quality and timeliness of service improves dramatically. With Anakam.TFA, government benefits agencies can implement trust solutions with an incredibly broad base of constituents and provide confidence that their sensitive information is accessible only to those whom they intend to have access. Anakam.IDP and Anakam.IDV provide highly scalable and cost-effective solutions to benefits agencies to “know your customer” when that customer could be miles from a location where they would typically conduct a face-to-face identity proofing.